Frequently Asked Questions (FAQ)
what makes HARENNA specialty coffee unique?
HARENNA specializes in carefully selected Ethiopian specialty coffees, offering distinctive single-origin varieties, micro-lots, and exceptional processing styles, including washed, natural, honey, and anaerobic.
Do you deliver coffee across the UAE?
Yes. HARENNA delivers coffee across the UAE. Retail orders of AED 200 or more qualify for free delivery. A delivery fee of AED 18 applies to orders below AED 200.
Do you offer wholesale green and roasted coffee?
Yes. HARENNA supplies Ethiopian green and roasted coffee to cafés, roasteries, retailers, and distributors. Our selection includes washed, natural, honey, and anaerobic coffees. Contact us for wholesale pricing, availability, and bulk orders.
What is the difference between washed, natural, honey, and anaerobic coffee?
Washed coffee is processed by removing the fruit before drying, often producing a clean, bright cup.
Natural coffee is dried with the fruit intact, developing pronounced fruity notes and sweetness.
Honey processing removes the skin while retaining some mucilage during drying, creating a balance of sweetness, body, and acidity.
Anaerobic processing involves controlled fermentation in low-oxygen environments, which can develop distinctive and complex flavor profiles.
How do you choose the right coffee for espresso or pour-over?
For pour-over, we recommend washed coffees for their clean, bright acidity and delicate floral notes. Honey-processed coffees are also an excellent choice for balanced sweetness and complexity.
For espresso, natural coffees are ideal for their rich body, fruity sweetness, and smooth character. Honey-processed coffees offer balanced sweetness, while anaerobic coffees provide bold, distinctive flavour profiles for those seeking a more adventurous experience.
Every coffee is unique, and the ideal brewing method depends on its roast profile and your personal taste preferences.
Do you offer freshly roasted coffee?
Yes. HARENNA roasts Ethiopian specialty coffee in small batches to preserve freshness, aroma, and distinctive flavour characteristics.
Our coffees are freshly roasted and carefully packed to maintain quality. We offer a selection of roast profiles suitable for espresso, pour-over, and other brewing methods.
Can I request coffee samples before placing a bulk order?
Yes. HARENNA offers samples of selected green and roasted coffees so you can evaluate their aroma, flavour, and quality before placing a larger order.
Sample availability, packaging sizes, pricing, and delivery charges depend on the coffee selection and destination.
Please contact our team to discuss your requirements and arrange suitable samples.
Do you supply Ethiopian green coffee beans?
Yes. HARENNA supplies premium Ethiopian green coffee beans to roasteries, cafés, retailers, and wholesale distributors.
Our selection includes specialty-grade coffees, commercial grades, and exclusive micro-lots, featuring washed, natural, honey, and anaerobic processing methods.
We offer flexible wholesale quantities, with availability depending on origin, grade, processing method, and harvest season.
Contact our team for current inventory, pricing, samples, and bulk supply inquiries.
What is the minimum order quantity (MOQ) for wholesale coffee?
HARENNA offers flexible wholesale ordering options for specialty green coffee, exclusive micro-lots, and freshly roasted coffee.
Commercial Green Coffee: Minimum order quantity of 50 kg per vareity
Specialty Green Coffee: Minimum order quantity of 15 kg per variety.
Micro-Lots: Minimum order quantity of 10 kg per variety.
Roasted Coffee: Minimum order quantity of 5 kg per variety.
For larger wholesale orders, pricing and delivery arrangements depend on quantity, coffee selection, and destination.
Contact our team for current availability and a customized quotation.
Do you offer international shipping?
Yes. HARENNA offers international shipping for selected green coffee, roasted coffee, and coffee equipment.
We serve customers across the GCC and other international markets, subject to destination, product availability, and shipping regulations.
Shipping costs and delivery times vary depending on the destination, order weight, and selected shipping method.
For large wholesale orders or destinations requiring special arrangements, please contact our team for a customized shipping quotation.
What payment methods does HARENNA accept?
HARENNA accepts secure online payments through the available payment methods displayed at checkout.
We also accept direct bank transfers for eligible orders, with a 2% discount on payments made through bank transfer.
Payments are available in AED, USD, GBP, and EUR, subject to checkout availability.
For wholesale orders, please contact our team to arrange payment and receive an official quotation or invoice.
How should I store my roasted coffee to maintain freshness?
To preserve the freshness, aroma, and flavour of your HARENNA coffee, store it in a cool, dry place away from direct sunlight, heat, moisture, and strong odours.
Keep coffee beans in their original resealable packaging or an airtight, opaque container.
For the best experience, we recommend grinding your coffee just before brewing and avoiding refrigeration, as exposure to moisture and temperature changes can affect coffee quality.
Proper storage helps maintain the distinctive characteristics of your specialty coffee.
Do you sell coffee equipment and brewing accessories?
Yes. HARENNA offers a selection of coffee equipment and brewing accessories for home users, cafés, roasteries, and coffee professionals.
Our product range includes coffee roasting machines, espresso machines, grinders, and other coffee preparation equipment.
Product availability, specifications, warranty coverage, and delivery options may vary by model and destination.
Explore our Equipment collection or contact our team for product recommendations, wholesale inquiries, and quotations.
How can I contact HARENNA for wholesale inquiries or customer support?
Our HARENNA team is available to assist with product inquiries, wholesale orders, coffee sourcing, equipment recommendations, and customer support.
Email: sales@harennacoffee.ae
Website: www.harennacoffee.ae
WhatsApp Business: +971 50 626 3778
Location: Meydan Grandstand, Dubai, United Arab Emirates.
You can also reach us through our website’s Contact Us page for wholesale inquiries, product information, customer support.
